FAQ´s
How can I contact Old Club?
– You can email us at info@oldclubstore.com, where our customer service team will be happy to help you with whatever you need!
Do you ship worldwide?
– Yes.
Where do you ship from?
– We ship from Hong Kong.
Can I change or cancel my order?
– As we aim to process orders as quickly as possible, you must request any changes or cancellations within 12 hours of placing your order. All requests made after this time will be denied. However, your order can still be returned for a full refund after it is received.
What payment methods do you accept?
– We accept all major credit cards (Visa, Mastercard, Amex) and PayPal payments.
How long will it take to receive my order?
– Due to high demand, orders may take between 1–4 weeks to arrive.
What if I don’t receive my order?
– If you don’t receive your order within 30 days after shipping, you are eligible for a full refund.